Privacy & practice information

Clear boundaries protect your care.

Important information about website communication, clinical privacy, emergencies, jurisdiction, and private-pay services.

Website communication

This website provides general information and does not establish a psychologist–client relationship. Please do not send sensitive clinical information through ordinary email, text, WhatsApp, or social-media messages.

Appointment requests and clinical documents should be completed through the secure practice platform whenever available.

Clinical privacy

Clients receive the practice's current Notice of Privacy Practices and required clinical consent documents through the secure onboarding process. Those documents govern the handling of protected health information and should be reviewed before the initial appointment.

Jurisdiction and telehealth

Dr. Lovo is licensed as a psychologist in Puerto Rico. Online psychotherapy may be available to adults physically located in Puerto Rico and in certain international locations where services are legally and clinically appropriate. Psychotherapy is not provided to clients physically located in U.S. states outside Puerto Rico.

Private-pay services

This is a private-pay practice. A superbill may be provided when appropriate for possible out-of-network reimbursement. Coverage and reimbursement are determined by the client's insurance plan and are not guaranteed.

Learn about Good Faith Estimates and the No Surprises Act.

Emergencies

This practice does not provide emergency or crisis-response services. In Puerto Rico or the United States, call 911, call or text 988, or go to the nearest emergency room. Outside the United States, contact the emergency or crisis service available in your location.

External websites

This website links to SimplePractice, Facebook, Instagram, LinkedIn, EMDRIA, Psychology Today, Google Maps, and government resources. Each external service maintains its own privacy and accessibility practices.

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